Privacy Policy for PrimeBiome
Your privacy is extremely important to us at PrimeBiome. We are dedicated to providing a safe, secure, and trustworthy online experience, allowing you to confidently explore all the benefits of our website and related services.
This Privacy Policy clearly outlines how PrimeBiome (or “Aqua Sculpt,” herein collectively referred to as “we,” “us,” or “our”) collects, utilizes, and safeguards your personal information. It also explains the choices available to both visitors and registered users concerning the data we collect. We encourage you to carefully read this document to fully understand our practices and your privacy rights.
Information We Collect from Users
We gather information from users through various interactions on our website, distinguishing between:
• Visitors: Users who access the website without registering or making purchases.
• Members: Users who purchase PrimeBiome products, register for newsletters, or subscribe to services offered through our site.
Types of Information Collected
Personal Information Collection
When you purchase PrimeBiome products, register an account, or subscribe to our mailing list, we may collect specific personal details including but not limited to:
• Your name
• Email address
• Telephone number
• Mailing address
• Billing and shipping details
• Credit card or payment information
In instances where you purchase PrimeBiome as a gift sent directly to a recipient, we may require the recipient’s name, shipping address, and phone number. Please be aware we cannot control third-party use of recipient information, so exercise caution and discretion when providing third-party data.
Non-Personal & Aggregate Information
We may collect and use aggregate demographic data (e.g., age, gender, interests) anonymously to enhance our products and services, improve customer satisfaction, and deliver targeted advertising campaigns.
How PrimeBiome Uses Your Personal Information
Your personal data is primarily used to enhance your user experience and facilitate seamless transactions. Specifically, we may use your personal information to:
• Process and fulfill your orders accurately and promptly.
• Respond to inquiries and customer service requests effectively.
• Customize your user experience and tailor personalized content or promotional materials.
• Send periodic emails about products, special offers, or other information relevant to your PrimeBiome experience.
We never share or sell your personal details to third parties except under the specific conditions outlined below.
Sharing Information with Third Parties
We may disclose your personal information to third parties in limited circumstances:
• Joint Promotions: When PrimeBiome partners with affiliates or sponsors to conduct joint promotional campaigns, we may share minimal necessary personal data with partners strictly for promotional management and tracking purposes.
• Legal Obligations: In cases where disclosure is legally required, such as responding to a lawful subpoena or complying with a court order, or protecting the safety and security of our customers, company, or property, we may share information without prior notification.
• Third-party Sponsors or Affiliates: If our services are offered jointly with a trusted partner, your personal details may be shared only after you’ve explicitly consented to this arrangement.
Cookies & Their Usage
We utilize cookies—small text files stored on your device—to enhance your browsing experience. Cookies allow us to save user preferences, streamline site navigation, and deliver customized content. Cookies are completely safe, confidential, and do not allow third-party access to your personal details.
You can disable cookies anytime through your browser settings, but doing so may limit your access to certain site features and functionalities.
Commitment to Data Security
We have adopted comprehensive security protocols and procedures to safeguard your personal data against unauthorized access, loss, or misuse. Our servers employ secure encryption technologies and stringent data management practices to ensure your information remains confidential and protected.
While we employ industry-standard security measures, please recognize that no digital data storage or transmission over the Internet can be 100% guaranteed secure.
Voluntary Participation in Customer Surveys
From time to time, PrimeBiome conducts voluntary customer satisfaction surveys and polls. Participation is completely optional. Any personal responses provided are aggregated and anonymized to develop insights that improve our products and services. Your individual survey responses are confidential and are never shared in a personally identifiable manner with third parties.
Promotional Contests & Sweepstakes
From time to time, we may conduct contests or sweepstakes jointly with partners. Winners’ personal details may be shared with partner organizations solely to fulfill prize distribution requirements. We cannot control partner organizations’ handling of shared data; hence we recommend exercising caution and reviewing partner privacy policies directly.
Privacy Rights for California Residents
Under the California Consumer Privacy Act (CCPA), residents of California have the right to request information about how their personally identifiable information is collected and shared.
If you reside in California and wish to exercise these rights, you may contact us using the provided details on our site. Please include the phrase “California Privacy Request” in the subject line of your message. We commit to responding within 30 days upon receipt of your request.
Age Restriction & Child Privacy
PrimeBiome’s website and services are strictly intended for adults aged 18 years or older. We comply with all applicable laws protecting minors and explicitly prohibit site usage by individuals under 18 years of age. If you are under 18, you are not authorized to access or use this website or its products and services.
Publicly Shared Information
Please be mindful that any information disclosed in publicly accessible areas of our site, such as comment sections or product reviews, becomes publicly available information. Exercise caution when sharing personal or sensitive details in these forums.
Opt-out Policy & Communication Preferences
Upon purchasing our products or subscribing to our communications, you automatically opt-in to receive emails and updates. Should you prefer not to receive further communications, simply follow the “unsubscribe” link provided in any of our emails, or contact us directly to update your preferences. We honor your opt-out requests promptly and permanently.
Updates to Our Privacy Policy
We reserve the right to periodically review, update, or modify this Privacy Policy to reflect changes in our data management practices or comply with new regulations. We encourage you to frequently revisit this page to stay informed about our privacy practices. Continued use of our website after modifications constitute your agreement to the updated terms.
Contact Us Regarding This Privacy Policy
If you have questions, concerns, or requests related to this Privacy Policy, feel free to reach out through our contact information provided clearly on this website. Your satisfaction and trust are our utmost priorities, and we’re dedicated to resolving your concerns promptly and transparently.